These Terms of Service govern the use of this website and the property solutions, portfolio management, refurbishment, facilities coordination, tenant liaison and compliance services provided by AOX PROPERTY SOLUTIONS LTD. By using this website or instructing the Company, you agree to these terms. The Company is registered at 41 Brecon Avenue, Drayton, PORTSMOUTH - PO6 2AN, United Kingdom (GB) and can be reached by email at finance@aoxproperty.autos or by telephone on +19478888375.
Please read these terms carefully. If you do not accept them, you should not use this website and you should not instruct the Company. Where a separate written agreement has been signed, that agreement takes precedence over these terms to the extent of any conflict.
Definitions
In these terms, the Company means AOX PROPERTY SOLUTIONS LTD. The Client means any person or organisation that uses this website or instructs the Company to provide services. The Services means the property solutions work described on this website and in any written scope of work. The Website means this website at the domain aoxproperty.autos. A Scope of Work means a written document agreed between the Company and the Client that describes the work, the fee and the reporting arrangements.
References to writing include email unless a specific document is required to be signed. References to a working day mean a day other than a Saturday, Sunday or public holiday in the United Kingdom.
Acceptance of Terms
By browsing this website, submitting an enquiry or instructing the Company, you confirm that you accept these terms and that you agree to be bound by them. If you are accepting on behalf of an organisation, you confirm that you have authority to do so and that the organisation will be bound by these terms.
These terms apply from the moment you first use the website or contact the Company and continue until they are replaced by a later version or until the relationship between you and the Company comes to an end.
Eligibility
The Services are intended for adults who hold, manage or are acquiring property. By instructing the Company, you confirm that you are at least eighteen years of age and that you are legally capable of entering into a binding contract. Where the Client is an organisation, the Company may ask for evidence of the authority of the person giving instructions.
The Company may decline to act where it appears that a person lacks capacity, where instructions appear to be given without authority, or where acting would place the Company in conflict with the law or with an existing duty.
Scope of Services
The Company provides six principal services. Property Sourcing and Acquisition identifies and appraises property opportunities and supports the acquisition process. Portfolio Management maintains records, forecasts and reporting for a group of held assets. Refurbishment Project Management specifies, tenders and supervises improvement works. Facilities Coordination schedules and verifies maintenance and communal services. Tenant Liaison Services administers the relationship between landlord and occupant. Compliance and Safety Audits examine statutory records and arrange required inspections.
The Company is not a law firm, an accountancy practice, a regulated financial adviser or an estate agent acting on a sale. Nothing the Company provides constitutes legal, tax or investment advice, and the Client should obtain independent professional advice where such advice is needed. Any appraisal prepared by the Company is an opinion based on the information available at the time and is not a guarantee of value or outcome.
Engagements and Scopes of Work
No work begins until a Scope of Work has been agreed in writing. The Scope of Work sets out the services to be provided, the deliverables, the fee, the reporting rhythm and any assumptions on which the fee depends. The Company will not vary a Scope of Work without the written agreement of the Client, and any additional work requested will be quoted and approved before it is carried out.
Where the Client requests a change, the Company will confirm in writing the effect of that change on cost and timing. If the Client does not accept the revised terms, the original Scope of Work continues to apply. The Company may decline a change that would compromise safety, legality or the interests of another party.
Fees and Payment
Fees are set out in the Scope of Work. Unless the Scope of Work states otherwise, fees are exclusive of value added tax where applicable and exclusive of third party costs such as inspections, certificates, materials and contractor charges. The Company will identify material third party costs in advance wherever it can.
Invoices are payable within the period stated on the invoice. Where a payment is overdue, the Company may suspend work, charge interest at a rate permitted by law and recover reasonable costs of recovery. Fees for work already performed remain payable even if the engagement is later terminated, because the time and expertise have already been committed.
Client Obligations
The Client agrees to provide accurate and complete information, to respond to reasonable requests within a reasonable time, to disclose any fact that might affect the Services, and to ensure that any instruction given is lawful and properly authorised. The Client is responsible for decisions taken on the basis of the Companys reporting, because those decisions rest on the Clients own commercial judgement.
The Client also agrees not to ask the Company to act in a way that would breach the law, mislead a tenant, insurer or authority, or place the Company in conflict with a professional duty. The Company may resign from an engagement if asked to do so.
Property Access and Safety
The Client agrees to provide safe and lawful access to any property at which the Services are to be performed, and to ensure that any occupant is given proper notice where notice is required. The Company will arrange access courteously and will comply with any reasonable building rules or tenancy conditions.
The Company may refuse to enter or continue work in a property that appears unsafe. Where a hazard is identified, the Company will report it and will not expose personnel or contractors to unreasonable risk. The Client remains responsible for the condition of the property and for notifying the Company of any known hazard before work begins.
Contractors and Third Parties
The Company uses a panel of vetted contractors, inspectors and suppliers. Where the Company instructs a contractor on behalf of the Client, it does so as the Clients coordinating agent unless the Scope of Work states otherwise. The Company takes reasonable care in selecting and supervising contractors, but it does not guarantee the work of an independent contractor beyond the remedies available against that contractor.
Where the Client instructs its own contractor, the Company may coordinate but is not responsible for that contractors workmanship, insurance or compliance. The division of responsibility will be recorded in the Scope of Work so that it is clear from the outset.
Compliance and Statutory Duties
Compliance and Safety Audits identify duties and recommend actions, but the legal responsibility for meeting statutory duties rests with the owner or the person who has control of the property. The Company can arrange inspections and hold records, yet it cannot transfer a duty that the law places on the Client.
The Company will report a serious risk that it discovers and will act proportionately in the interests of safety. The Client agrees to act on recommendations within a reasonable time and to instruct the Company promptly if a date or certificate is approaching expiry.
Acceptable Use of the Website
You may use this website for lawful purposes only. You agree not to attempt to gain unauthorised access to any part of the site or its supporting systems, not to introduce malicious code, not to scrape or harvest content at scale, and not to use the site in a way that interferes with its operation or with the use of others.
The Company may restrict or withdraw access to the website where it reasonably believes that these terms have been breached, and it may report unlawful activity to the appropriate authority.
Intellectual Property
All content on this website, including text, layout, graphics and the design of the pages, is owned by or licensed to AOX PROPERTY SOLUTIONS LTD and is protected by copyright and related rights. You may view and print pages for your own reference, but you may not copy, republish, sell or redistribute the content without written permission.
Reports, drawings, schedules and documents prepared by the Company for a Client are provided for that Clients use in connection with the relevant engagement. They may not be relied upon by any third party without the written agreement of the Company.
Confidentiality
Each party agrees to keep confidential the non-public information of the other that comes to it through the engagement. This includes commercial terms, financial records, tenancy details and any information marked as confidential. Confidentiality obligations do not apply to information that is already public, that is independently developed, or that must be disclosed by law or by a regulator.
Where disclosure is required, the party under the obligation will, where lawful, notify the other in advance so that steps can be taken to limit the disclosure.
Limitation of Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. Subject to that, the Company is not liable for indirect or consequential loss, for loss of profit, rent, opportunity or goodwill, or for losses arising from information that the Client failed to provide.
To the extent permitted by law, the total liability of the Company in connection with an engagement is limited to the fees paid by the Client for the specific service giving rise to the claim. The Company is not liable for the acts or omissions of independent contractors, authorities or third parties beyond its reasonable control.
Indemnity
The Client agrees to indemnify the Company against claims, losses and reasonable costs arising from inaccurate information supplied by the Client, from instructions that breach the law, from the condition of a property that was not disclosed, or from the breach by the Client of these terms or of the rights of a third party.
This indemnity does not apply to the extent that a claim arises from the negligence or wilful misconduct of the Company.
Termination
Either party may terminate an engagement by giving written notice in accordance with the Scope of Work. Where no notice period is stated, reasonable notice must be given. The Company may terminate immediately if the Client fails to pay, provides unlawful instructions, or acts in a way that makes continued performance unsafe or improper.
On termination, the Client remains liable for fees for work performed up to the date of termination and for third party costs already committed. The Company will return or make available the documents that belong to the Client, and will retain its own records for the periods described in the Privacy Policy.
Dispute Resolution
If a dispute arises, each party agrees to raise it promptly and in writing so that it can be discussed and, where possible, resolved without recourse to formal proceedings. The parties will attempt in good faith to reach a resolution within a reasonable period, and will consider mediation where a direct discussion does not succeed.
Nothing in this clause prevents either party from seeking urgent relief from a court where that is necessary to protect its position.
Governing Law
These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from these terms or from the Services, unless the parties agree otherwise in writing or the law requires a different forum.
If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These terms, together with any Scope of Work and any separate written agreement, constitute the entire agreement between the parties and replace any earlier discussion or representation on the same subject.
Changes to These Terms
The Company may revise these terms from time to time to reflect changes in the law, in the Services or in the way the business operates. The revised terms will be published on this page and will take effect from the date stated. Where a change is significant and affects an active engagement, the Company will take reasonable steps to bring it to the attention of the Client.
Continued use of the website or continuation of an engagement after revised terms are published indicates acceptance of the revised terms.
Force Majeure
The Company is not liable for a failure or delay in performance that is caused by an event beyond its reasonable control. Such events include severe weather, flooding, fire, industrial action, utility failure, civil disruption, an epidemic or pandemic, a change in law or regulation, and the failure of a supplier or contractor for reasons outside the control of the Company.
Where such an event occurs, the Company will notify the Client as soon as it reasonably can, will take reasonable steps to reduce the effect and will resume performance once the event has passed. If the event continues for a prolonged period, either party may terminate the affected engagement by written notice without penalty, subject to payment for work already performed.
Notices
Formal notices under these terms or under a Scope of Work should be sent in writing to AOX PROPERTY SOLUTIONS LTD at 41 Brecon Avenue, Drayton, PORTSMOUTH - PO6 2AN, United Kingdom (GB), or by email to finance@aoxproperty.autos. Notices to the Client will be sent to the address or email address last provided by the Client.
A notice sent by email is treated as received on the next working day unless the sender receives a delivery failure message. A notice sent by post is treated as received two working days after posting within the United Kingdom.
Assignment and Subcontracting
The Company may subcontract part of the Services to a contractor or specialist where that is appropriate, and it remains responsible for the coordination of the work it has agreed to provide. The Company may assign its rights and obligations under an engagement as part of a reorganisation, provided that the Client is notified and that the Client is not placed in a worse position as a result.
The Client may not assign or transfer its rights under an engagement without the written agreement of the Company, because the identity and circumstances of the Client affect the risk and the nature of the work.
Contact
Questions about these terms should be addressed to AOX PROPERTY SOLUTIONS LTD at 41 Brecon Avenue, Drayton, PORTSMOUTH - PO6 2AN, United Kingdom (GB). You may also send an email to finance@aoxproperty.autos or telephone +19478888375 during business hours.
These Terms of Service are issued by AOX PROPERTY SOLUTIONS LTD and form part of the basis on which this website and the Services are provided.